Frequently Asked Questions (FAQ)

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How can I get a quote for an order?

You can generate professional quotes with your companies logo through our online ordering system, SBC Live. A link to the system is located in the header of our website.

How can I check on the status on an order?

You can check on the status of an order by messaging our Shuster’s Live Chat! Located at the bottom right hand side of your screen.

How do I request service on a door unit I purchased from Shuster’s?

You can submit a service request form to us through our website and we will reach out to you. Go to the “Contact” tab and then click “Service Request”.